Privacy Policy
IF YOU DO NOT AGREE WITH THE SOCIAL CONTOUR PRIVACY POLICY, PLEASE DO NOT USE OR ACCESS THE APPLICATION:
This privacy policy applies to the mobile application Social Contour (“Application”), which is operated and managed by Social Contour Private Limited (“Company”).
What Information Do We Collect?
For the purposes of this Privacy Policy, “personal information” refers to data that identifies, relates to, describes, or is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, to you as an individual. It excludes aggregated or de-identified information that is not capable of being linked to you.
We collect information that you provide directly to us when you create or modify your account, request services, contact customer support, or otherwise communicate with us. This information may include your name, email address, phone number, postal address, profile picture, payment method, items requested for delivery services, delivery instructions, and any other information you choose to provide.
All information you provide to us, including sensitive personal information, is given voluntarily. If you update your information, we may retain a copy of the original information in our archives.
When you visit our website, we automatically receive the URL of the site from which you came and the URL of the site you go to when you leave. We also receive your Internet Protocol (IP) address, your computer operating system, the type of web browser you are using, email patterns, and the name of your Internet Service Provider (ISP).
Our services may also involve the collection of location information by third-party providers. These third parties may automatically obtain and process data related to your general geographic location based on various sources, including but not limited to IP addresses, GPS data, and other location-identifying technologies. This location information helps us enhance our services, provide personalized content, and improve user experiences.
Why Do We Collect This Information?
We collect information to analyze overall trends and improve our services. The Application uses temporary cookies to store certain data, which is used by us and our service providers for technical administration, research and development, and administrative purposes.
In general, we collect information to:
While you are on our server, it is important to recognize that your information may also be collected, used, and shared by various entities beyond our control. These entities include your mobile service provider, mobile operating system provider, third-party applications on your device, social media platforms, websites you access, and other third-party operators.
How Do We Process This Information?
Your Rights Regarding Your Information
You have the right to withdraw your consent at any time, in accordance with the terms and conditions of the Application. Withdrawal of consent will not be retroactive. You can access, modify, correct, and delete the data about you that has been collected pursuant to your decision to become a user of the Application.
Social Link Feature
The Social Link Feature (“Feature”) is designed to enhance the user experience by automating replies and Instagram Direct Messages (DMs) with product links in response to comments on users’ posts.
Meta Permissions
Before accessing specific endpoints for app user data, the application must receive consent from the app user to obtain all necessary permissions associated with that particular endpoint.
To enable the full functionality of the Feature, the Company has requested the following Meta permissions:
Granting these Meta permissions is necessary for the seamless operation of the Link-Lo Feature.
User Control
Users have the right to cancel or disable the Feature at any time. Canceling the Feature will result in the revocation of the granted Meta permissions associated with it. The activation and use of the Feature are entirely optional. Users retain the discretion to choose whether or not to enable the Feature. By choosing to activate and use the Feature, users expressly agree to the terms outlined in this document, including the granting of Meta permissions. Users acknowledge the optional nature of the Feature and affirmatively consent to the Company’s access to the specified Meta permissions for the purpose of Feature functionality.
Legal Implications and Exclusions
We disclaim all liability for any damage to, or viruses that may infect, your equipment as a result of your access to, use of, or browsing the Application, or from downloading any materials, data, text, images, video content, or audio content from the Application.
If you are dissatisfied with the Application, your only remedy is to stop using it. We do not have control over the sites displayed as search results or links within our services. These external sites may place their own cookies or other files on your computer or mobile device, and collect data or solicit personal information from you, for which we are not responsible. Consequently, we do not make any representations regarding the privacy practices or policies of such third parties, nor the terms of use of their websites/mobile applications. Additionally, we do not guarantee the accuracy, integrity, or quality of the information, data, text, software, sound, photographs, graphics, videos, messages, or other materials available on these sites/mobile applications. The inclusion or exclusion of any link does not imply our endorsement of the website/mobile application, its provider, or the information it contains. We encourage you to review the privacy policies of those websites/mobile applications.
The Application may allow you to communicate with other users or post information that others can access, thereby enabling them to collect such data. We expressly disclaim any liability for any misuse of such information made available by visitors in this manner. We value the privacy of our users’ information. The connection between your IP address and your personally identifiable information is not shared with third parties without your permission, except when required by law. We will enable you to communicate your privacy concerns to us and respond to them appropriately.
General
We may revise this Privacy Policy periodically. If we make significant changes to the way we handle your personal information or to the Privacy Policy, we will notify you on our website or via email. Your continued use of the Application after such notification constitutes your consent to the changes. We encourage you to regularly review the Privacy Policy to stay informed about our privacy practices.
If you have any questions or concerns regarding your data, please contact our Privacy Team at support@socialcontour.com.
This privacy policy applies to the mobile application Social Contour (“Application”), which is operated and managed by Social Contour Private Limited (“Company”).
What Information Do We Collect?
For the purposes of this Privacy Policy, “personal information” refers to data that identifies, relates to, describes, or is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, to you as an individual. It excludes aggregated or de-identified information that is not capable of being linked to you.
We collect information that you provide directly to us when you create or modify your account, request services, contact customer support, or otherwise communicate with us. This information may include your name, email address, phone number, postal address, profile picture, payment method, items requested for delivery services, delivery instructions, and any other information you choose to provide.
All information you provide to us, including sensitive personal information, is given voluntarily. If you update your information, we may retain a copy of the original information in our archives.
When you visit our website, we automatically receive the URL of the site from which you came and the URL of the site you go to when you leave. We also receive your Internet Protocol (IP) address, your computer operating system, the type of web browser you are using, email patterns, and the name of your Internet Service Provider (ISP).
Our services may also involve the collection of location information by third-party providers. These third parties may automatically obtain and process data related to your general geographic location based on various sources, including but not limited to IP addresses, GPS data, and other location-identifying technologies. This location information helps us enhance our services, provide personalized content, and improve user experiences.
Why Do We Collect This Information?
We collect information to analyze overall trends and improve our services. The Application uses temporary cookies to store certain data, which is used by us and our service providers for technical administration, research and development, and administrative purposes.
In general, we collect information to:
- Provide, maintain, and improve our services, including facilitating payments, sending receipts, delivering requested products, developing new features, providing customer support, enhancing safety features, verifying users, and sending product updates and administrative messages.
- Perform internal operations, such as preventing fraud and abuse of our products, troubleshooting software bugs and operational issues, conducting data analysis, testing, and research, and monitoring and analyzing usage and activity trends.
- Send you communications that we believe will interest you, including information about products, promotions, news, and events, and to process contest, sweepstake, or other promotion entries and fulfill related awards.
- Personalize and improve our product and related services by providing or recommending features, content, social connections, referrals, and advertisements.
While you are on our server, it is important to recognize that your information may also be collected, used, and shared by various entities beyond our control. These entities include your mobile service provider, mobile operating system provider, third-party applications on your device, social media platforms, websites you access, and other third-party operators.
How Do We Process This Information?
- Cookies and Call Records: We do not store personally identifiable information in cookies. We may keep records of telephone calls made and received for inquiries, orders, or other service administration purposes, research and development, quality management, and proper administration. We also allow third-party companies, such as ad servers, ad agencies, ad technology vendors, and research firms, to serve advertisements to you. Some ads may be targeted to you based on a general profile, but we do not use personally identifiable information for ad targeting.
- Aggregate Data Sharing: We may share aggregate findings and details with advertisers, sponsors, investors, strategic partners, and others to help grow our business without needing approval from you.
- Personal Information Protection: We do not disclose personal information to advertisers or for marketing and promotional purposes that could be used to personally identify you, such as your password, credit card number, or bank account number.
- Social Sharing Features: The Application may integrate with social sharing features and other related tools that let you share actions you take on our products with other apps, sites, or media, and vice versa. Your use of such features enables the sharing of information with your friends or the public, depending on the settings you establish with the social sharing service. Please refer to their privacy policies for more information on how they handle the data you provide to or share through them. Our promotional offers/discounts are not site-wide and are limited to selected categories/geographies. Coupon codes may not be applicable on all products or such products as may be determined by us at our sole discretion.
- Audience Measurement and Analytics: We may allow others to provide audience measurement and analytics services for us, serve advertisements on our behalf across the Internet, and track and report on the performance of those advertisements. These entities may use cookies and other technologies to identify your device when you visit our app/website and use our products, as well as when you visit other online sites and products.
Your Rights Regarding Your Information
You have the right to withdraw your consent at any time, in accordance with the terms and conditions of the Application. Withdrawal of consent will not be retroactive. You can access, modify, correct, and delete the data about you that has been collected pursuant to your decision to become a user of the Application.
Social Link Feature
The Social Link Feature (“Feature”) is designed to enhance the user experience by automating replies and Instagram Direct Messages (DMs) with product links in response to comments on users’ posts.
Meta Permissions
Before accessing specific endpoints for app user data, the application must receive consent from the app user to obtain all necessary permissions associated with that particular endpoint.
To enable the full functionality of the Feature, the Company has requested the following Meta permissions:
- pages_show_list: Authorization to access a list of pages managed by the user.
- pages_manage_metadata: Permission to manage metadata for pages administered by the user.
- instagram_manage_comments: Authority to manage and respond to comments on Instagram posts.
- business_management: Access required for handling business-related functionalities.
- instagram_manage_messages: Permission to manage Direct Messages on Instagram.
- instagram_basic: Essential access to basic Instagram account information.
Granting these Meta permissions is necessary for the seamless operation of the Link-Lo Feature.
User Control
Users have the right to cancel or disable the Feature at any time. Canceling the Feature will result in the revocation of the granted Meta permissions associated with it. The activation and use of the Feature are entirely optional. Users retain the discretion to choose whether or not to enable the Feature. By choosing to activate and use the Feature, users expressly agree to the terms outlined in this document, including the granting of Meta permissions. Users acknowledge the optional nature of the Feature and affirmatively consent to the Company’s access to the specified Meta permissions for the purpose of Feature functionality.
Legal Implications and Exclusions
We disclaim all liability for any damage to, or viruses that may infect, your equipment as a result of your access to, use of, or browsing the Application, or from downloading any materials, data, text, images, video content, or audio content from the Application.
If you are dissatisfied with the Application, your only remedy is to stop using it. We do not have control over the sites displayed as search results or links within our services. These external sites may place their own cookies or other files on your computer or mobile device, and collect data or solicit personal information from you, for which we are not responsible. Consequently, we do not make any representations regarding the privacy practices or policies of such third parties, nor the terms of use of their websites/mobile applications. Additionally, we do not guarantee the accuracy, integrity, or quality of the information, data, text, software, sound, photographs, graphics, videos, messages, or other materials available on these sites/mobile applications. The inclusion or exclusion of any link does not imply our endorsement of the website/mobile application, its provider, or the information it contains. We encourage you to review the privacy policies of those websites/mobile applications.
The Application may allow you to communicate with other users or post information that others can access, thereby enabling them to collect such data. We expressly disclaim any liability for any misuse of such information made available by visitors in this manner. We value the privacy of our users’ information. The connection between your IP address and your personally identifiable information is not shared with third parties without your permission, except when required by law. We will enable you to communicate your privacy concerns to us and respond to them appropriately.
General
We may revise this Privacy Policy periodically. If we make significant changes to the way we handle your personal information or to the Privacy Policy, we will notify you on our website or via email. Your continued use of the Application after such notification constitutes your consent to the changes. We encourage you to regularly review the Privacy Policy to stay informed about our privacy practices.
If you have any questions or concerns regarding your data, please contact our Privacy Team at support@socialcontour.com.